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Live Support

Live Support

Live support allows you to chat in real-time with a Mify team member to get immediate help with your events.

Availability

This feature is exclusively available on the Mify Event module.

How to access it?

To start a live chat, follow this path in the Mify Event app:

Help & Supportโ†’Live Support
  1. A chat bubble will appear at the bottom of your screen.
  2. Type your message and a member of our team will respond as soon as possible.

Why use live chat?

  • Speed: Get answers in minutes.
  • Screen sharing: Ability to send screenshots to better explain your issue.
  • Guidance: The team guides you step-by-step through your event configuration.